Ray Elkins
San Diego, CA  ·  Open to discuss new opportunities

Cloud Architect. Product Strategist. AI Builder.

I bring 25 years of enterprise cloud and security depth into product strategy, from platform foundations to AI-native workflows. I tackle complex business problems and architect the right technical solutions to solve them.

Who I Am

I'm a Technical Product Leader and cloud architect with 25 years of experience building enterprise systems and shaping the product strategies that scale them. I've spent my career at companies like AWS and Cisco, focusing first on complex business challenges and seeking out the appropriately scaled technical solutions to meet them.

At Cisco, I served on the post-acquisition tiger team for Duo MFA, partnering directly with Product Management and Engineering to validate product-market fit, shape go-to-market execution frameworks, and drive adoption strategies that contributed to approximately 50% growth in security bookings within three quarters. At AWS, I led a North America-wide program that contributed to $146M in influenced ARR across nearly 19,000 customers. I don't just architect systems. I build the products and programs around them that drive measurable results.

I hold an MBA in Product Strategy and Technology Management from Cal State San Marcos and four AWS professional and specialty certifications. I'm based in San Diego and focused on Technical Leadership and Product Management.

250%
YoY program reach growth with sustained CSAT
$146M
Influenced ARR — NAMER Security Enablement Program
4.7/5.0
Personal speaking rating across 191 events
MBA
CSUSM — Product Strategy & Technology Mgmt

Where I've worked

Senior Solutions Architect

Jan 2021 – Present
Amazon Web Services (AWS) • San Diego, CA
  • Own product strategy and execution for AWS Security Activation Day - a North America-wide program reaching 18,000+ attendees from 5,800+ customers annually, directly contributing to $146M in influenced ARR, $53.9M in launched ARR, and 4.7/5.0 CSAT across 191 events
  • Scaled program reach 250% year-over-year while sustaining customer satisfaction - proof that growth and experience quality are not mutually exclusive
  • Partner with AWS Security service teams to convert field intelligence into product decisions, including authoring a PRD for a user attestation and auditing feature that strengthened compliance posture across customer identity workflows
  • Mentor 7 Solutions Architects and serve as bar raiser across 22+ candidate assessments and 19 interview loops - maintaining a high technical and cultural standard as the organization scales
🏆 Won AWS "Be the Agentic Builder" Hackathon (2025) - 1st place out of 283 participants across 71 teams; built a 0-to-1 agentic fleet management product from customer problem identification through working prototype using AWS Bedrock, autonomous decision agents, and explainability guardrails
AWS Security Program Strategy PRD Authorship Agentic AI

Senior Systems Architect

Nov 2015 – Jan 2021
Cisco Systems • San Diego, CA
  • Served as field product partner on Cisco's Duo MFA post-acquisition tiger team - validated product-market fit, surfaced deployment friction, and shaped GTM execution frameworks for a newly integrated security platform
  • Translated discovery insights from 35 Systems Architects across the Western region into deployment patterns and enablement content that contributed to ~50% growth in security bookings within 3 quarters
  • Advised executive stakeholders on architectural trade-offs across $15M+ in complex enterprise engagements - balancing security posture, cost models, integration sequencing, and long-term platform maintainability
🏆 Systems Architect of the Year (2019)  ·  Cisco Culture Award (2020)  ·  Cloud Security Champion (2018)
Cisco Security GTM Strategy Enterprise Architecture

Senior Systems Engineer / Pre-Sales Architect

Nov 2003 – Nov 2015
ConvergeOne (C1) • San Diego, CA
  • Owned a 10-year product lifecycle for a mission-critical unified communications platform serving 19,000+ users across 36 County of San Diego departments - managing roadmap evolution, feature prioritization, stakeholder alignment, and technical governance across multiple budget cycles
  • Translated complex operational requirements from diverse government personas - via site surveys, stakeholder interviews, and infrastructure assessments - into multi-phase deployment roadmaps that balanced compliance, continuity, and scalability
  • Served as long-term strategic technical advisor to county executive leadership, aligning platform decisions with operational priorities and multi-year budget constraints across successive administrations
UC Platforms Government IT Product Lifecycle

Senior Systems Engineer

Oct 2000 – Nov 2003
Avaya Inc. • San Diego, CA
  • Bridged enterprise clients and Avaya product development as a voice-of-customer liaison - channeling real-world field requirements directly into product roadmap feedback cycles
  • Delivered enterprise telephony and communications architecture across mid-market and enterprise accounts in the Southwest region

Project Manager / Design Specialist

Aug 1998 – Oct 2000
Lucent Technologies • San Diego, CA
  • Managed end-to-end project delivery and technical design for enterprise telecommunications deployments - coordinating cross-functional teams from design through customer acceptance

What I bring to the table

Cloud & Infrastructure

AWSIaCHybrid CloudCloud Migration

AI & Emerging Technology

Agentic AIAmazon BedrockGoogle AntigravityClaude CodeKiroAI Product Strategy

Security & Compliance

Threat DetectionIdentityZero Trust ArchitectureNISTAWS Security Reference Architecture

Product & Program Management

Technical Product ManagementProduct DiscoveryGo-to-Market StrategyStakeholder Alignment

Problems I've solved

AWS Security Activation Day

Scale a North America-wide cloud security field motion to drive measurable enterprise customer activation — without sacrificing the customer experience that made it credible.

Approach

  • Served as the single-threaded leader for NAMER Security Activation Day, orchestrating all end-to-end planning, scheduling, and speaker advisory
  • Designed structured operating frameworks for discovery, architecture validation, and technical decision-making
  • Defined program KPIs — CSAT, revenue attribution, field participation rates, and time-to-productivity benchmarks
$146M
Influenced ARR · 4.7/5.0 CSAT · 250% YoY growth
AWS SecurityProgram StrategyProgram Leadership

Agentic Fleet Management

Design a working Agentic AI prototype (using Bedrock and MCP) targeting systemic Transportation & Logistics inefficiencies, pitched "Shark Tank" style to AWS executive leadership.

Approach

  • Conducted targeted market research on logistics fleet management to uncover systemic inefficiencies and define high-value Agentic AI automation use-cases
  • Authored the strategic executive pitch, framing the core problem statement, Total Addressable Market (TAM), growth projections, and product KPIs
🏆 1st Place
AWS Hackathon · 283 participants · 71 teams
Agentic AIAWS BedrockMCPMarket ResearchPitch Strategy

Secrets Audit Tool

Enterprise customers lacked the visibility across complex multi-account AWS environments to answer a critical audit question: "Who has IAM permissions to access this specific secret, and what is the business justification for their access?"

Approach

  • Authored a full PRD defining MVP scope, user personas, acceptance criteria, and success metrics
  • Built a Python CLI tool with Identity Center cross-account resolution and compliance evidence generation
Unified Audit Visibility
Eliminated manual compliance-gathering across multi-account AWS environments, drastically reducing enterprise security review cycles.
Product DiscoveryCompliance

Impact beyond the role

AWS re:Inforce 2023 Speaker
Presented cloud security architecture strategies to practitioners and technical decision-makers at AWS's dedicated security conference.
AWS re:Invent 2022 Speaker
Presented threat detection platform capabilities; translated complex security product concepts into business-outcome narratives.
Technical Field Community Contributor
Dec 2023
Culture Award (Cisco)
Oct 2020
Systems Architect of the Year
Jul 2019

4 AWS Professional Certifications

AWS Certified Solutions Architect
Professional
AWS Certified Security
Specialty
AWS Certified DevOps Engineer
Professional
AWS Certified Advanced Networking
Specialty

Let's connect

Open to discuss new opportunities

I am open to strategic roles at the intersection of product management and solutions architecture. If you're building in the agentic AI or cloud infrastructure space and need someone who can translate complex enterprise realities into scalable product vision, we should talk.